AI Scribes for CRA members

Active CRA members have access to Scribeberry and Heidi at a substantial discount. Members, view the CRA member-exclusive pricing here.

AI Scribes use speech recognition and natural language processing (NLP) to convert spoken dialogue into written text. AI scribes also allow template customization to improve formatting and documentation accuracy.

No, most AI Scribes, including Heidi and Scribeberry, do not record or store audio. They transcribe conversations in real time but do not retain recordings, ensuring compliance with privacy regulations

Consent requirements vary by jurisdiction, but best practices include:

• Explicit verbal consent at the start of the encounter.
• A written consent form provided to patients before their visit.
• A consent macro added to the final note stating that the AI Scribe was used with patient approval

• Use AI Scribes that store data in secure locations (e.g., Scribeberry and Heidi store data in Canada).
• AI Scribes ensure data is encrypted both during transmission and when being stored.
• Inform patients that no audio recordings are stored and that AI transcription is used to enhance documentation efficiency.

Most EMRs in Canada do not enable integration with AI Scribes. You will need to cut and paste the final note from the AI scribe into your EMR.

• Copy and paste previous information into the AI scribe to provide more context.
• Use templates to standardize documentation.
• Edit AI-generated notes manually to correct inaccuracies.
• Experiment with different prompt wordings to optimize output

• Review the AI-generated note before finalizing it.
• Add specific instructions in templates to guide AI outputs.
• Use the regenerate function to refine notes if errors occur.
• Manually edit key sections to ensure accuracy.

• Standard computer microphones work for most users.
• For better clarity, use multi-directional microphones like Blue Yeti.
• Avoid unidirectional noise-canceling microphones, as they may filter out parts of the conversation.

To ensure proper formatting, try these approaches:

• Add explicit instructions in the template, e.g., “List lab values in a single line.”
• Edit the generated note manually for accuracy.
• Experiment with different phrasing in your AI prompts.

Yes, AI Scribes can typically be accessed via web browsers, mobile apps, or desktop applications. However, using the same account on multiple computers simultaneously may cause syncing issues.

• Check your internet connection—AI scribes require stable connectivity.
• Clear browser cache or restart the application.
• Ensure your microphone is working properly.
• Contact vendor support for persistent issues.

• Watch tutorial videos provided by the AI Scribe platform.
• Join user forums or WhatsApp groups for shared experiences and best practices.
• Attend vendor-hosted webinars to learn advanced features.

• Getting patient consent and documenting it properly.
• Adjusting AI-generated notes to match preferred writing styles.
• Minimizing errors and hallucinations in transcription.
• Formatting notes efficiently within EMRs.
• Optimizing workflow integration for best efficiency.

• The CRA has negotiated preferred pricing and a full free trial for its members.
• Contact the CRA for billing issues or subscription changes.
• Obtain your free trial on our members portal here.